Frequently Asked Questions
Frequently Asked Questions
Quickly find answers to your most frequent questions.
Before you contact us
See the questions below first — the answer to your request may already be there. For further questions, contact@association-horizon.tn or use the button at the bottom of the page.
Frequently Asked Questions
How to register for an event?â–¼
Go to the event page and click the Sign Up button. Registrations are managed online via our secure platform.
How do I cancel or change my registration?â–¼
Contact us by email a contact@association-horizon.tn at least 48 hours before the event. Cancellation fees may apply depending on the conditions of the event.
How to become a member of Horizon Association?â–¼
Complete the application form available on our Benevolat page. Our team will contact you within 48 hours to finalize your membership.
How to benefit from a reduced rate?â–¼
Reduced rates are available for students, seniors, job seekers and persons with disabilities on presentation of proof.
How to contact the platform's technical support?â–¼
For any technical questions (account, payment, ticket), write to contact@association-horizon.tn or use the online chat available at the bottom right of each page.
Our support in numbers
2000+
Members & sympathizers
50+
Actions and events
10+
Solidarity projects
200+
Volunteers mobilized